What is a main concern of the big superstore as mentioned in the email?

The main concern of the big superstore, as highlighted in the email, centers around how people perceive the company. This suggests that the superstore is focused on its public image and the reputation it holds in the community and marketplace. A positive perception can influence customer loyalty, brand strength, and overall success, making it essential for the company to actively manage its image. Understanding public perception helps the superstore strategize its marketing, customer service, and community engagement efforts while addressing any issues that might negatively impact how consumers view the brand. This focus on public perception reflects a commitment to maintaining a favorable relationship with customers and stakeholders.